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Terms & Conditions
TERMS & CONDITIONS
  • 1.
    These terms and conditions apply to all orders placed with Garbmann LTD.
  • 2.
    Garbmann will agree to carry out all instructions given by the customer of Garbmann, recorded in writing between both parties.
  • 3.
    Unless agreed in writing, payment for the goods ordered by the customer will be paid in full when placing the order.
    • Payments made to agreed accounts must be completed by the last day of the month following delivery. If this payment has not been made there will be an added charge of 7.5%.
  • 4.
    Ownership of the goods will not be passed on to the customer from Garbmann until full payment has been received.
  • 5.
    If the customer decides to change the design after placing the order, Garbmann will endeavour to complete this request with any extra charge being notified to the customer at the time of request. If this causes a delay in the order, Garbmann has the right to amend the initial delivery date.
  • 6.
    Garbmann has the option of whether or not to accept the return of goods at its own discretion. This excludes return of goods as a failure of Garbmann to supply the relevant goods in order with requirements. Goods are not eligible for return if they have been worn or the customer has added decoration themselves.
  • 7.
    These terms and conditions are, unless otherwise agreed in writing, deemed to apply to all orders and contract agreements between Garbmann and the customer. This includes both new and repeat orders.
  • 8.
    For the avoidance of doubt, if these should be any dispute under these terms and conditions or between customer and Garbmann, the dispute shall be dealt with under English law.
  • 9.
    Discount code usage cannot be applied to bundles or deals, and used only in online transactions.
  • 10.
    Please note that samples of the colours shown may not match the exact colour of the garment. For exact sizing, please use the given sizing guides and contact us with any queries.
  • 11.
    Products are displayed with no VAT, this does not mean they all qualify for added VAT. For example, childrens clothing and safety footwear are exempt.
  • 12.
    Garbmann withhold the right to produce orders at their sole discretion for the following: a) offensive words and slogans b) offensive graphics and icons c) copyrighted material.
RETURNS
  • 1.
    Garbmann customers have the right to return any non-personalised goods purchased within 28 days of delivery given that the goods are in their original packaging and suitable for resale. If customer decides to return goods, they shall pay the return carriage costs. Garbmann will pay for the return carriage costs of goods where that return is a consequence of an error on Garbmann’s part.
  • 2.
    Goods which we cannot accept for return of are:
    • Goods that have been embroidered, badged or printed.
    • Goods that have been assembled according to customer requirements.
    • Goods that have been specially procured according to customer requirements which are not on sale as part of Garbmann’s standard range*.
  • 3.
    This does not affect the customer’s statutory rights.
  • 4.
    In the event of goods arriving with a fault of Garbmann’s, such as a manufacturing or production error, Garbmann reserves the right to correct these items first before offering a refund.

*our standard range is anything which is part of the online catalogue.

DELIVERY
  • 1.
    All goods are offered subject to availability. We will deliver goods to the purchaser’s premises unless instructed otherwise.
  • 2.
    Every effort will be made to deliver goods on time but no responsibility can be expected for late or non-delivery.
  • 3.
    Any shortages, damages, production errors or non-delivery of goods must be notified to us by telephone within 48 hours and confirmed in writing.
  • 4.
    Garbmann holds no responsibility for any items which may be damaged or lost where delivery to a specific spot has been requested. Example APC safe point: Front porch.
  • 5.
    Claims for shortages or non-delivery must be supported by courier POD and delivery note.
  • 6.
    Upon customer delivery, garments should be checked to ensure correct supply as no responsibility can be accepted thereafter for non or short deliveries.
  • 7.
    Any damaged parcels should be checked in front of the courier’s delivery personal and signed accordingly.
 
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